Solicitor Portal

You can self-register for the portal, using our sign up feature. Note: Your company's domain must be in our database first. If you are unsure if your domain is in the database, please try to sign up. If you get a domain error upon registering, please contact the Dunedin City Council to get your company’s domain registered.

Your company must first have registered their domain in our database. Please contact DCC to register your company. In the meantime, you can send your request to dcc@dcc.govt.nz.

It might take a few minutes for the email to come through. Please also check your spam folders. If you haven’t received the code after 5-10 minutes, please request a new code.

Check your code carefully, make sure you have not accidentally copied a space in before or after the code, as this might cause issues.

The code has a limited time span. Please ensure your code is used before the expiry, if it has expired, you can request a new code.

Login with your last known password. If you have forgotten your password, please complete the reset password process.

The portal contains functionality to reset your password without calling DCC. Please follow the reset password process.

This is the DCC's way of maintaining security and integrity of user rights to the portal. Your ongoing rights hinge on continued access to your organisation email address.

It might take a few minutes for the email to come through. Please also check your spam folders. If you haven’t received the email after 5-10 minutes, please call DCC at +64 3 477 4000.

If you no longer have access to that email, you may no longer access the portal. You might be able to register with your new email, as long as the domain is registered in our database.

If you do not have access to the email, you cannot access the portal any longer. You might be able to register with your new email, as long as the domain is registered in our database. Your ability to access the portal hinges on having an organisation email which validates your need to access the portal.

Your account has become locked to due to 3 incorrect password attempts. You can use the forget password process to reset your password and unlock your account. You will need access to your account email to do this.

Your email is your unique identifier - You need to register with your new email address.

Has your email changed as well? If so, please create a new account with your new email. If not, please call DCC at +64 3 477 4000 to request a name change.

Your account will automatically become inactive after a period of no use.

Please use the DCC Rates search to confirm the property details.

Please check your internet connection. If possible, try a different or incognito browser, or try on a different device. If the issue persists, please call DCC at 03 477 4000 to report the issue.

Ensure you don’t have pop ups blocked, and please check the downloads folder on your device. If possible, try another browser or incognito browser, or try on a different device.

Some rate accounts cannot be completed automatically because of something unique to them. Clicking ‘Request Manual Report’ will send a request to the team to complete your report manually. Please allow 2 working days for this report.

Please contact the DCC at dcc@dcc.govt.nz or 03 477 4000 to discuss.

Please allow 2 working days for this report. Haven’t received it after this time? Please call DCC at 03 477 4000 with your reference number.

The dates you have provided cross the end of the Financial Year and because the rates have not been struck, we can only provide an estimate.

Valuation numbers can be looked up on the DCC Rates search - Website look up.

If the property has water rates on it, you will need to provide a date of settlement so a final reading can be conducted and the Water Rates owing can be apportioned correctly.

This should take no more than 30 seconds. If you are experiencing delays longer than this, please contact DCC at dcc@dcc.govt.nz or 03 477 4000.

This should take no more than 30 seconds. If you are experiencing delays longer than this, please contact DCC at dcc@dcc.govt.nz or 03 477 4000.

This should take no more than 30 seconds. If you are experiencing delays longer than this, please contact DCC at dcc@dcc.govt.nz or 03 477 4000.

Sometimes we need to close the portal for planned upgrades or routine maintenance. We will notify users by putting up a banner on the portal home page and DCC rates page. We will try to do this at least 24 hours in advance of the maintenance window.

If there is no maintenance scheduled, and you still can’t access the portal, please call DCC at +64 3 477 4000.

Ensure your search parameters match what you are searching on. Ensure the property is a correct property address. Try searching on the Valuation reference. If you are still unsure, use the DCC Rates search for assistance.

Please phone or email DCC with your request.

Sometimes we need to close the portal for planned upgrades or routine maintenance. We will notify users by putting up a banner on the portal home page and DCC rates page. We will try to do this at least 24 hours in advance of the maintenance window.

If there is no maintenance scheduled, and you still can’t access the portal, please call DCC at 03 477 4000.