Paying your DCC accounts

Pay rates by direct debit

Direct Credit and Internet banking

To pay your rates account, please use these bank details:

Paying your water account by direct debit

Direct Credit and Internet banking

To pay your water account, please use these bank details:

To help us process direct credit and internet banking payments, please post, fax or email your remittance advices on, or before, the date of payment with ‘Direct Credit Accounts Receivable’ on the address or subject line.

• Post Attn Direct Credit Accounts Receivable, PO Box 5045, Moray Place, Dunedin 9058
• Fax (03) 474 3694
• Email finance.waterbilling@dcc.govt.nz

Direct debit

Direct debits are our preferred method of account payment. If you set up a direct debit, it means that we will make sure your account is paid on time and in full and you can be confident you won’t incur penalties - even if you’re away!

The direct debit form below can be used for paying any invoice except rates and water. This includes resource and building consents, liquor and health licenses, building warrant of fitness, parking permits including residents parking permits, skip and container permits

Setting up a direct debit agreement:

• Download and complete (with signature) the Direct Debit agreement form.
• Contact us. We will send you a direct debit application form and a freepost envelope.

You can:

• drop the form back to us at any of our customer services centres
• post it to Freepost Authority Number 247608, Dunedin City Council, PO Box 5243, Moray Place, Dunedin 9058 (no stamp required)
• email the form to finance.accountsreceivable@dcc.govt.nz

We will send you a confirmation letter when we have processed your application. The letter will include the amount to be direct debited and the starting date.

When completing the form for a monthly payment, do not use a date between the 29^th and 31stof the month, as not all calendar months have those dates available for payment and don't forget to sign it.

• General debtor accounts direct debit form (new window | PDF | 143kb)

Direct Credit and Internet banking

To pay your sundry debtors invoice, please use these bank details:

To help us process direct credit and internet banking payments, please post, fax or email your remittance advices on, or before, the date of payment with ‘Direct Credit Accounts Receivable’ on the address or subject line.

What is Account2Account?

Account2Account is a payment method for customers who don't have, or don't use a credit card. You can make online payments directly from your bank account in real time through our website.

You can make Account2Account transactions if you bank with:

• ANZ
• ASB
• BNZ
• Kiwibank
• TSB
• Westpac

None of the customer’s bank account information is stored. The same security features on the customer’s bank account, such as additional authentication, are part of Account2Account payment process.

The Account2Account page is securely hosted by Windcave and is compliant to the Payment Card Industry Data Security Standard.

Is there a fee for using Account2Account?

We don’t add any extra charges for using Account2Account.

What will show on my bank statement?

Your bank statement will show: DCC online payment, DpsA2A. It will also show a personalised reference number.

What can I pay online using Account2Account?

You can use Account2Account to pay for a range of things including rates, LIMs, infringements, and dog registration. Anything you can pay online by credit card, you can also use Account2Account for.