Lusha Reviews & Product Details

The Sales Playlist feature makes finding and organizing prospects feel effortless. I can build lists based on my ICP, save them into playlists, and instantly push them into outreach — no more CSV hell. The AI recommendations are surprisingly accurate, and I’ve seen a noticeable jump in reply rates since using it. Review collected by and hosted on G2.com.

Honestly, the UI took a second to get used to — the music metaphor threw me off at first. Also, I’d love a bit more filtering control when building playlists, like layering in intent signals or funding rounds. Review collected by and hosted on G2.com.

It's been able to get the information that I'm looking for.

Mostly mobile numbers, email addresses for prospects. Integrates well with Salesforce and LinkedIn.

The plug-in works very well and keeps the data ready as I land on a new page. Review collected by and hosted on G2.com.

It has a smaller database compared to some in the market so sometimes it doesn't the required information. Review collected by and hosted on G2.com.

Lusha makes it easy for me to find accurate contact details of important decision-makers in our target companies.

The tool is very user-friendly and saves a lot of time for my team.

The accuracy of the email addresses and phone numbers is good. Review collected by and hosted on G2.com.

The data availability is an issue, you would find around 50 - 60% of contact details.

Sometimes, when searching for prospects in very niche industries or contacts who are not in senior roles, the data availability can be a bit limited.

Also, the pricing can feel a bit high for smaller teams, especially if you need a lot of credits for large campaigns. Review collected by and hosted on G2.com.

What I like best about Lusha is how quick and easy it is to find direct contact details like phone numbers and verified emails — it saves a lot of time when prospecting and helps me reach the right people faster. Review collected by and hosted on G2.com.

What I dislike about Lusha is that sometimes the contact info is outdated or incomplete, and credits can run out quickly if the data isn’t accurate. Review collected by and hosted on G2.com.

Lusha has enabled be to kickstart my market research. I am now able to find details of potential customers and also of prospects whose other details I do not know.

The filters are easy to apply and it hardly took me an hour to set up my whole workflow.

It is my main tool now, and I use it for prospecting and lead generation everyday. Review collected by and hosted on G2.com.

Customer support is poor a it only features a product demo for very high paying customers, and not for the premium plan users. And integration, I don't really have a problem. Review collected by and hosted on G2.com.

They offer 150 credits in free version. Their data is usually updated and also indicate job change. Review collected by and hosted on G2.com.

They should offer more free credits for mobile phones. In free version they only offer 10 credits for phone numbers. There should be more credits for phone number i.e. 50 for phone number in free version. Review collected by and hosted on G2.com.

The data itself feels at parity with Apollo - not significantly better.

Certainly better than ZoomInfo.

But it does not make up for the shortcomings. Review collected by and hosted on G2.com.

Lusha does not two-way sync CRM Company / Contact ownership. Searching in their UI, you will not be able to discern if accounts or contacts are currently owned or worked.

The fix is to work between Lusha & the CRM or use a static CSV, which is not scalable with large teams.

Company ownership will override the CRM if someone does not check...which will create both duplicative effort and culture conflict.

Their support model is also terrible. During set up, I had questions about setting up an API and it took a full week to get someone on the phone for what was solved in a 15 minute call.

We've had issues with their CSV exports being sporadically formatted.

I have purchased dozens of softwares in my career and this is easily the worst experience I have had to-date.

Upon giving this exact feedback, they also do not care and said the fix would likely be at least 12 months out - top notch customer experience 😂 Review collected by and hosted on G2.com.

Lusha chrome extension is super useful, allow you to get multiple cell numbers of the prospect.

it also source personal email address along with linkedin URL so that I could send multiple connection request to people in quick time Review collected by and hosted on G2.com.

when I compare it to zoominfo or apollo, sometimes I found that they have those data which lusha does not and sometimes it's vice a versa Review collected by and hosted on G2.com.

Finding the contact data of the persons who are in charge of the interesting depts. Review collected by and hosted on G2.com.

some contacts are not valid, there are eg private contact numbers Review collected by and hosted on G2.com.

The ease of search and its speed in filtering specific customer targets Review collected by and hosted on G2.com.

Integration into a CRM is quite a challenge, but it is something that can be improved. Review collected by and hosted on G2.com.