Partner Roadmap (May 04, 2017)
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The Salesforce Partner Roadmap Webinar covered several topics: 1. Partner Community Updates from John Richter including new Trailhead modules for partners. 2. Salesforce Proficiency Packs for Administrators presented by George Hume, which provides a 6-week path to Salesforce certification. 3. An overview of the new AppExchange Partner Program (formerly ISV Partner Program) presented by Vanessa Cordero, including a new Trailblazer Score, reduced baseline pricing for ISVforce, and streamlined onboarding experience.
Partner Roadmap (May 04, 2017)
- 1. Partner Roadmap Webinar Partner Community Updates @partnerforce John Richter Director, Partner Community
- 2. Forward-Looking Statements* Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. *as a Salesforce partner please refer to your non-disclosure agreement (NDA)
- 3. Partner Roadmap Webinar - Agenda :: Partner Community Updates (John Richter) :: Salesforce Proficiency Packs (George Hume) :: New AppExchange Partner Program (Vanessa Cordero) :: Q&A (Team)
- 5. 4 New Partner Trailhead Modules http://p.force.com/trailhead Partner Community Basics Ethics and Integrity for Salesforce Partners ISV App Trial Management ISV App Selling
- 6. Partner Roadmap Webinar Series What’s New & What’s Next for Partners Next Webinar: Thursday, June 1, 9am Pacific Summer ‘17 for Partners http://p.force.com/roadmap
- 7. SALESFORCE DEVELOPER CONFERENCE Adventure Awaits Every Trailblazer! June 28-29, 2017 San Francisco $499 Early Bird Tickets | 130+ Technical Sessions sfdc.co/TrailheaDX
- 8. Devs, admins, partners & more: 20k+ virtual attendees 2k+ full conf attendees 1k+ free expo attendees Trailhead Quest Fun Party Amazing band Inspirational Keynote 130+ technical sessions 40+ Partners 25+ Salesforce demos Kids coding Help Non-profits Equality & WIT TrailheaDX - the Must-attend Developer Conference of the Year Moscone West | June 28-29, 2017 | San Francisco #TDX17 sfdc.co/TrailheaDX
- 9. Salesforce Proficiency Pack for Administrators Accelerated, prescriptive, blended learning with an outcome ghume@salesforce.com George Hume Senior Manager, Partner Enablement
- 10. Agenda Subtitle placeholder • Salesforce Proficiency Pack for Administrators overview • Certification Details • Why it’s Great for Partners • Who should attend • Upcoming dates / How to register • Call to Action • Collateral and FAQs
- 11. Salesforce Proficiency Pack The Salesforce Proficiency Pack for Administrators helps you become a Salesforce Certified Administrator in just 6 weeks. Taking just 1-2 hours a day and accessed virtually, this program is the ideal way to augment your expertise and achieve your certification. 6 weeks to Salesforce Administrator Certification
- 12. Learning Components of the Proficiency Pack § Study Guide § eLearning and Trailhead Modules § Lab Environment § Success Community § Sample Questions § Instructor-led Q&A and Revision Workshops § Tips and Techniques § Certification Exam Voucher
- 13. Why this is Great for Partners § Rapidly ramp new teams without costly non-billable week. § having to go to class and a § Smaller chunks of content leading to greater knowledge and skills retention. § No class cap or waiting for the next available local class. § Learn-as-you-work advantage. § Admins can study for exams – and make good use of the expert instructor sessions for question and answers. § Great way for new hires and beginning admins to go from zero to billable in 6 weeks § One fifth of the price of regular class and includes certification exam voucher. 6 weeks to Salesforce Administrator Certification
- 14. Salesforce Proficiency Pack • Beginning and experienced Administrators. • Partners/Consultants who want to scale their baseline certification. • Partners/Consultants who can dedicate 1-2 hours a day at their convenience. • Partners/Consultants at the beginning of their certification and partnership journey. Who should attend
- 15. Salesforce Proficiency Pack • Bi-weekly sessions starting in May: • May 8, 2017 • May 22, 2017 • June 5, 2017 • June 19, 2017 • July 10, 2017 • July 24, 2017 • August 7, 2017 • August 21, 2017 Schedule in H&T: https://sfdc.co/SPP_Admin Dates
- 16. Salesforce Proficiency Pack • Option 1: Register in the usual way, as for any other Salesforce course. • Option 2: Americas only Self register at: https://sfdc.co/SPP_Admi n (see detailed steps in FAQ) How to register Find the start date that you are interested in and click register
- 17. Call to Action Business Leaders § Identify resources who would benefit from a refresher in Salesforce administration § Form a COE for Salesforce Administration if you haven’t already § Determine how many Salesforce Certified Administrators your business needs Partner Managers § Assess the skill levels for your team members § Identify who is close to achieving the credential § Get your team to register. 6 weeks to Salesforce Administrator Certification
- 18. What Partners are Saying Love the combination of trailheads, videos, manuals, and instructor learning. Great work! I passed! Thanks for this course, it was very well structured. Responsive staff, and instructor led sessions/e- learning were the most beneficial tools for me. I really enjoy the format of the course so far. Coupling the exercises with the instructor led sessions helps to ensure you're understanding the concepts…. I think this is a really good program for people who have not started fully working in their roles….
- 20. Datasheet
- 21. Promotional Videos Proficiency Pack 40-second video Proficiency Pack 90-second video
- 22. Process FAQs How can I register? In the same way as for any other Salesforce course. Alternatively, access the catalog at http://help.salesforce.com, locate the Help and Training tile, then the click Find a Course below it. In the resulting screen you’ll see a search field, enter “Proficiency Pack” and click Register. • AMER: you have two options for registration. 1. Use self-service registration via Help and Training (as above) 2. Contact your Training Account Executive at 1-877-TRAIN10, or educationcoordinator@salesforce.com • EMEA: contact trainingEMEA@salesforce.com • APAC: contact 1-800-789-984, or apactraining@salesforce.com
- 23. Process FAQs (CONT.) How will I know what I need to do on each day of the program? You will receive daily emails informing you of the modules, content and/or instructor-led sessions that should be completed that day. For how long will I have access to the program? Access to the self-paced content and lab environment (org) extends to a total of 90 days, (this is 45 days beyond the prescribed 45 calendar days of learning), to allow learners time to practice and prepare for certification. When will I receive a certification voucher for the Certified Salesforce Administrator Exam? The voucher details will be emailed to you in week 5 of the program.
- 24. Pricing FAQs What is the price of the Salesforce Proficiency Pack for Administrators? $900 USD per learner Do partner discounts apply? Yes. If I have an existing standing discount agreement will I get the same discount? Yes.
- 25. Schedule FAQs What if I can’t commit to the scheduled instructor session times every week? If you are unable to attend a scheduled instructor session, you will be able to access a recording of that session within 24 hours of the scheduled time. Are the instructor sessions at the same time every day? Yes, the instructor sessions all start at the same time for the duration of the program. What time do the instructor sessions start? The instructor sessions (30 minutes Q&A on Wednesdays and 90 minutes revision on Fridays) start at the same time every week. If you register for a program that lists a scheduled start time of 27 Mar 2017, 4:00pm PST, all instructor sessions for the 6 week program will start at 4:00pm.
- 27. Salesforce Proficiency Pack: Journey to Certification Incorporates Trailhead, Includes Expert Instruction, Prepares for Cert COURSE MAP
- 28. Salesforce Proficiency Pack • PVS - Administrator certification required for most consulting partner certifications • No need to travel to a Training Center • 20% of the cost of a instructor led course ($900) • Voucher included Why it’s important for Partners
- 29. AppExchange Partner Program (formerly ISV Partner Program) Vanessa Cordero Principal Partner Program Manager May 4, 2017 @partnerforce
- 30. Introducing the AppExchange Partner Program A program built on mutual trust and success New Business Model New Trailblazer Score Reduced ISVforce 15% baseline PNR Streamlined Onboarding Experience Onboarding Wizard Payment Tools (Channel Order App and Checkout enhancements) Partner Dashboard New Technology Tools Salesforce Developer Experience Heroku Benefits
- 31. New AppExchange Trailblazer Score Holistic view of the partnership across range of metrics Category Example Metrics Revenue ACV and AOV Customer Success Customer Reviews and Ratings Product Success Installs, security review status Adoption of Salesforce technology Business Success Trailhead modules, certifications, Pledge 1% Notes: Scores will be available around Dreamforce 2017 Effective March 1, 2018, Trailblazer Score replaces partner tiers
- 32. Five Things to Prepare for the Trailblazer Score Ask customers to add reviews to your AppExchange Listings Get Your App Lightning Ready, p.force.com/lightningready Complete the Partner Trailheads, p.force.com/trailhead Certify your team with the Developer Certifications (Platform Developer I and App Builder) Take the Pledge (1% Equity, 1% Employee Time, and/or 1% Product), pledge1percent.org 1 2 3 5 4
- 33. Reduced ISVforce Baseline Pricing Take advantage of benefits such as the Partner Community, Office Hours & Webinars, Trailhead, Technical Support Case Packs, API Token, etc. New partners can join today at the ISVforce baseline 15% PNR via Checkout Existing partners can move to the reduced price upon ISVforce Agreement renewal* Allows anyone -- a developer, startup, or established business -- the power to build and grow their business ISVforce baseline PNR 15% *Reducing pricing applies to net new users / add-on for existing customers and new customers No change to OEM pricing at 25% PNR Companies looking to integrate to Salesforce should discuss with a PAM the Connector model (in pilot)
- 34. Streamlined Onboarding Experience Onboarding Wizard Payment Tools Partner Dashboard Provides faster time to market and transparency into the onboarding process with automated guides and checklists Expands the payment options to sell to the enterprise (Checkout) and reimagines the order management experience (COA) SEPA and ACH support, API order submission Real-time access to AppExchange Trailblazer Score Accelerating time-to-market for partners
- 35. Salesforce DX Deliver innovative apps faster with scratch environments and improved IDE, seamless GitHub integration 10% Discount for Partners: TDX17DSL10 New Heroku Benefits Allows developers, ISVs and startups to build apps in the language of their choice with Heroku starter kit of $1500 credits and 250K rows Heroku Connect* Log a case to request the benefit *Benefit available for paid partners only New Technology Tools Providing partners with latest technology tools
- 36. Where you can go for help... Additional Resources ● Post on one of the following groups in the Partner Community: • Program Questions: Official: AppExchange Partner Program Group • Technical Questions: AppExchange Partner Technical Enablement Group • Operations & Tools Questions: AppExchange Partner Operations & Tools Review Group • Onboarding Partner: AppExchange Partner Onboarding Group ● Email appexchangepartners@salesforce.com Live Sessions ● Partner Forum - Program Expert Office Hours Register Here ● World Tour AppExchange Program Session Register Here ● EMEA Roadmap Webinar on June 8, Register Here ● APAC / Japan Roadmap Webinar on June 14, Register Here