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Rethinking the Role of Testers in Agile
and Structured Projects




Paul Gerrard
paul@gerrardconsulting.com
Twitter: @paul_gerrard
Web: gerrardconsulting.com

                   Intelligent Testing, Improvement and Assurance   Slide 1
Theme:
Changes in our business
 demand a re-think of
 where testing fits in
   systems projects
      Intelligent Testing, Improvement and Assurance   Slide 2
Health Warning!
I‟m going to generalise quite a lot because I‟m
     talking about the market in general.
  YOU may be an exception; these trends are
           happening outside testing


            Intelligent Testing, Improvement and Assurance   Slide 3
(Why) is a re-think
   required?


   Intelligent Testing, Improvement and Assurance   Slide 4
Intelligent Testing, Improvement and Assurance   Slide 5
Intelligent Testing, Improvement and Assurance   Slide 6
gerrardconsulting.com - some stats




• Even after 15 years, the IEEE 829 „sample test
  plan‟ is the most popular download on our site
  (1434 per month)
• Was it such a good paper or are people stuck in
  the 70s/80s?
                 Intelligent Testing, Improvement and
                                                        Slide 7
                               Assurance
Old style formality hasn‟t advanced
• Countless books available
• 150,000+ certified testers
• Conferences, gatherings, forums, SIGs all over the
  world
• But certification seems to have more critics than
  supporters these days
  – Beginners are put on courses to get the tick-in-box
  – Experienced folk don‟t usually have a good thing to say
    about certification
  – Its an easy target.
                   Intelligent Testing, Improvement and
                                                          Slide 8
                                 Assurance
The new testing squeeze
• Developers are beginning to take test-first,
  unit-testing, continuous integration very
  seriously (at last)
• Better testing up-front (what we‟ve always
  wanted)
  – More stable software sooner
  – Functional/structural coverage „upstream‟
• But do better developer practices reduce the
  demand for system testers?

                 Intelligent Testing, Improvement and
                                                        Slide 9
                               Assurance
The new testing squeeze 2
• Larger/structured projects treat testing as a
  factory process (to be offshored mostly)
• Promoting standards and the certified way is
  consistent with factory processes
• But the same old, bad old attitudes prevail:
  – Anyone can test, so do it on the cheap
• Offshoring leaves certified, unskilled testers
  without a role – maybe its for the best?
                 Intelligent Testing, Improvement and
                                                        Slide 10
                               Assurance
The new testing squeeze 3
• Some Agile projects squeeze testers out
  completely – the developers and product
  owners can test, can‟t they?
• More often, testers are coerced into being
  eyes/ears of the stakeholder
• This is a good thing but…
  – Is it testing? Can our testers, test managers cope?
  – Agile testing = Test Assurance in the small?
  – A different set of skills are required.

                  Intelligent Testing, Improvement and
                                                         Slide 11
                                Assurance
Agile is here to stay
• Many people are still waiting for Agile to just „go
  away‟ – it won‟t
• A certified generation of testers rely on:
   –   Having time to do „a good job‟ whatever that is
   –   Specifications, requirements (available and stable)
   –   Tabulated test cases, test procedures
   –   Test design techniques that rely on perfect specs.
   –   Test management tools that support practices dating
       back to the 60s
• But Agile is getting all the attention and it simply
  doesn‟t work this way.
                     Intelligent Testing, Improvement and
                                                            Slide 12
                                   Assurance
A methodological shift…
• There seems to be a methodological shift from
  staged to iterative and now „continuous‟
• Just as companies seem to be coming to terms
  with Agile…
• They are now being invited to consider
  continuous „Specification by Example‟ approaches
• Specification by example promotes a continual
  process of specification, exampling, test-first, and
  continuous integration
• Where does the tester fit here?

                  Intelligent Testing, Improvement and
                                                         Slide 13
                                Assurance
Specification by example
• SBE promises much:
  – Consistent requirements, stories/examples tests and
    code for the lifetime of a product
  – Extremely rapid end-to-end turnaround – 24hours
  – CI is the heartbeat, life-support and early warning
    system
• Of course, workflow, user experience and end-
  to-end testing are required
• But these can be managed by business analysts,
  UX experts and the stakeholder community.
                  Intelligent Testing, Improvement and
                                                         Slide 14
                                Assurance
The testing „crunch‟
• Testing is being squeezed:
  – From the „low-value‟ norm of unskilled teams…
  – To upstream, business-savvy, workflow-oriented,
    UX-aware testing experts, with new tools
• BAs who can test… or testers who can BA
• How many of the current generation of
  testers and test managers will cope with this
  change?

                 Intelligent Testing, Improvement and
                                                        Slide 15
                               Assurance
„The purpose of testing is to locate
defects‟ ?
• This stood us in good stead in the 80sand 90s
• But stakeholders (all of them) know that avoiding
  defects is better than finding them
   – Standard test approaches are good at providing the
     documentation (sort of) but are an inefficient way of
     detecting defects
   – Exploration is effective but happens at the end
• “Let‟s take requirements more seriously, let‟s get
  the devs to test, let‟s offshore the paperwork”
• Testers need to understand they are in the
  information business.
                    Intelligent Testing, Improvement and
                                                           Slide 16
                                  Assurance
Predictions




Intelligent Testing, Improvement and Assurance   Slide 17
#1
 Half of the current
   onshore testing
 community will see
their job disappear in
 the next five years.
     Intelligent Testing, Improvement and Assurance   Slide 18
#2
  Business test planning
 will become part of up-
front analysis and design
   (where it should be)
      Intelligent Testing, Improvement and Assurance   Slide 19
#3
Functional unit testing
  driven by stories
       (mostly)
  Structural testing
defined by developers
     Intelligent Testing, Improvement and Assurance   Slide 20
#4
 Requirements and
business models will
become „executable‟
through stories and
     examples
    Intelligent Testing, Improvement and Assurance   Slide 21
#5
Some system tests and
most acceptance tests
 will be model-driven
  (models created by
        analysts)
     Intelligent Testing, Improvement and Assurance   Slide 22
#6
Business models plus
stories and examples
 will increasingly be
    „contractual‟
    Intelligent Testing, Improvement and Assurance   Slide 23
#7
 System Test detailing –
     the creation of
executable manual tests
   will be outsourced
      Intelligent Testing, Improvement and Assurance   Slide 24
#8
 Manual system test
  execution will be
outsourced (and in the
       cloud)
     Intelligent Testing, Improvement and Assurance   Slide 25
#9
   Maybe half of all
acceptance tests will be
  automated in CI…
      …forever
      Intelligent Testing, Improvement and Assurance   Slide 26
#10
New tools will emerge
     that manage
 requirements, stories,
 scenarios, workflows,
prototyping and testing
      Intelligent Testing, Improvement and Assurance   Slide 27
Recommendation

Take a long, hard look at where your
              future lies
 Which of the following suits you?

       Intelligent Testing, Improvement and Assurance   Slide 28
#1
   Upstream with
  stakeholders and
 analysis – providing
testing and assurance
  skills to business
     Intelligent Testing, Improvement and Assurance   Slide 29
#2
Managing the Business
    Requirements
   knowledge base;
 analysing business
  impact of change
     Intelligent Testing, Improvement and Assurance   Slide 30
#3
Providing an assurance
  function to teams,
projects, and business
     stakeholders
    (“testmaster”)
     Intelligent Testing, Improvement and Assurance   Slide 31
#4
     Managing the
  information flows
to/from development
  teams and the CI
       process
    Intelligent Testing, Improvement and Assurance   Slide 32
#5
 Managing/monitoring
offshore resources who
detail and execute tests

      Intelligent Testing, Improvement and Assurance   Slide 33
Shameless Plug



 Intelligent Testing, Improvement and Assurance   Slide 34
Business Story
    Method™

 The Method, to be published in
booklet form in early December,
      supports this vision

     Intelligent Testing, Improvement and Assurance   Slide 35
Our Story Platform
implements the Business
     Story Method
          Maelscrum for Agile
 Business Story Manager for Structured


         Intelligent Testing, Improvement and Assurance   Slide 36
Want to evaluate
Business Story Manager or
       Maelscrum?

          Visit…
     maelscrum.com
businessstorymanager.com

   Thanks once again
     Intelligent Testing, Improvement and Assurance   Slide 37
Rethinking the Role of Testers in Agile
and Structured Projects




Paul Gerrard
paul@gerrardconsulting.com
Twitter: @paul_gerrard
Web: gerrardconsulting.com

                   Intelligent Testing, Improvement and Assurance   Slide 38

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Rethinking the Role of Testers

  • 1. Rethinking the Role of Testers in Agile and Structured Projects Paul Gerrard paul@gerrardconsulting.com Twitter: @paul_gerrard Web: gerrardconsulting.com Intelligent Testing, Improvement and Assurance Slide 1
  • 2. Theme: Changes in our business demand a re-think of where testing fits in systems projects Intelligent Testing, Improvement and Assurance Slide 2
  • 3. Health Warning! I‟m going to generalise quite a lot because I‟m talking about the market in general. YOU may be an exception; these trends are happening outside testing Intelligent Testing, Improvement and Assurance Slide 3
  • 4. (Why) is a re-think required? Intelligent Testing, Improvement and Assurance Slide 4
  • 5. Intelligent Testing, Improvement and Assurance Slide 5
  • 6. Intelligent Testing, Improvement and Assurance Slide 6
  • 7. gerrardconsulting.com - some stats • Even after 15 years, the IEEE 829 „sample test plan‟ is the most popular download on our site (1434 per month) • Was it such a good paper or are people stuck in the 70s/80s? Intelligent Testing, Improvement and Slide 7 Assurance
  • 8. Old style formality hasn‟t advanced • Countless books available • 150,000+ certified testers • Conferences, gatherings, forums, SIGs all over the world • But certification seems to have more critics than supporters these days – Beginners are put on courses to get the tick-in-box – Experienced folk don‟t usually have a good thing to say about certification – Its an easy target. Intelligent Testing, Improvement and Slide 8 Assurance
  • 9. The new testing squeeze • Developers are beginning to take test-first, unit-testing, continuous integration very seriously (at last) • Better testing up-front (what we‟ve always wanted) – More stable software sooner – Functional/structural coverage „upstream‟ • But do better developer practices reduce the demand for system testers? Intelligent Testing, Improvement and Slide 9 Assurance
  • 10. The new testing squeeze 2 • Larger/structured projects treat testing as a factory process (to be offshored mostly) • Promoting standards and the certified way is consistent with factory processes • But the same old, bad old attitudes prevail: – Anyone can test, so do it on the cheap • Offshoring leaves certified, unskilled testers without a role – maybe its for the best? Intelligent Testing, Improvement and Slide 10 Assurance
  • 11. The new testing squeeze 3 • Some Agile projects squeeze testers out completely – the developers and product owners can test, can‟t they? • More often, testers are coerced into being eyes/ears of the stakeholder • This is a good thing but… – Is it testing? Can our testers, test managers cope? – Agile testing = Test Assurance in the small? – A different set of skills are required. Intelligent Testing, Improvement and Slide 11 Assurance
  • 12. Agile is here to stay • Many people are still waiting for Agile to just „go away‟ – it won‟t • A certified generation of testers rely on: – Having time to do „a good job‟ whatever that is – Specifications, requirements (available and stable) – Tabulated test cases, test procedures – Test design techniques that rely on perfect specs. – Test management tools that support practices dating back to the 60s • But Agile is getting all the attention and it simply doesn‟t work this way. Intelligent Testing, Improvement and Slide 12 Assurance
  • 13. A methodological shift… • There seems to be a methodological shift from staged to iterative and now „continuous‟ • Just as companies seem to be coming to terms with Agile… • They are now being invited to consider continuous „Specification by Example‟ approaches • Specification by example promotes a continual process of specification, exampling, test-first, and continuous integration • Where does the tester fit here? Intelligent Testing, Improvement and Slide 13 Assurance
  • 14. Specification by example • SBE promises much: – Consistent requirements, stories/examples tests and code for the lifetime of a product – Extremely rapid end-to-end turnaround – 24hours – CI is the heartbeat, life-support and early warning system • Of course, workflow, user experience and end- to-end testing are required • But these can be managed by business analysts, UX experts and the stakeholder community. Intelligent Testing, Improvement and Slide 14 Assurance
  • 15. The testing „crunch‟ • Testing is being squeezed: – From the „low-value‟ norm of unskilled teams… – To upstream, business-savvy, workflow-oriented, UX-aware testing experts, with new tools • BAs who can test… or testers who can BA • How many of the current generation of testers and test managers will cope with this change? Intelligent Testing, Improvement and Slide 15 Assurance
  • 16. „The purpose of testing is to locate defects‟ ? • This stood us in good stead in the 80sand 90s • But stakeholders (all of them) know that avoiding defects is better than finding them – Standard test approaches are good at providing the documentation (sort of) but are an inefficient way of detecting defects – Exploration is effective but happens at the end • “Let‟s take requirements more seriously, let‟s get the devs to test, let‟s offshore the paperwork” • Testers need to understand they are in the information business. Intelligent Testing, Improvement and Slide 16 Assurance
  • 18. #1 Half of the current onshore testing community will see their job disappear in the next five years. Intelligent Testing, Improvement and Assurance Slide 18
  • 19. #2 Business test planning will become part of up- front analysis and design (where it should be) Intelligent Testing, Improvement and Assurance Slide 19
  • 20. #3 Functional unit testing driven by stories (mostly) Structural testing defined by developers Intelligent Testing, Improvement and Assurance Slide 20
  • 21. #4 Requirements and business models will become „executable‟ through stories and examples Intelligent Testing, Improvement and Assurance Slide 21
  • 22. #5 Some system tests and most acceptance tests will be model-driven (models created by analysts) Intelligent Testing, Improvement and Assurance Slide 22
  • 23. #6 Business models plus stories and examples will increasingly be „contractual‟ Intelligent Testing, Improvement and Assurance Slide 23
  • 24. #7 System Test detailing – the creation of executable manual tests will be outsourced Intelligent Testing, Improvement and Assurance Slide 24
  • 25. #8 Manual system test execution will be outsourced (and in the cloud) Intelligent Testing, Improvement and Assurance Slide 25
  • 26. #9 Maybe half of all acceptance tests will be automated in CI… …forever Intelligent Testing, Improvement and Assurance Slide 26
  • 27. #10 New tools will emerge that manage requirements, stories, scenarios, workflows, prototyping and testing Intelligent Testing, Improvement and Assurance Slide 27
  • 28. Recommendation Take a long, hard look at where your future lies Which of the following suits you? Intelligent Testing, Improvement and Assurance Slide 28
  • 29. #1 Upstream with stakeholders and analysis – providing testing and assurance skills to business Intelligent Testing, Improvement and Assurance Slide 29
  • 30. #2 Managing the Business Requirements knowledge base; analysing business impact of change Intelligent Testing, Improvement and Assurance Slide 30
  • 31. #3 Providing an assurance function to teams, projects, and business stakeholders (“testmaster”) Intelligent Testing, Improvement and Assurance Slide 31
  • 32. #4 Managing the information flows to/from development teams and the CI process Intelligent Testing, Improvement and Assurance Slide 32
  • 33. #5 Managing/monitoring offshore resources who detail and execute tests Intelligent Testing, Improvement and Assurance Slide 33
  • 34. Shameless Plug Intelligent Testing, Improvement and Assurance Slide 34
  • 35. Business Story Method™ The Method, to be published in booklet form in early December, supports this vision Intelligent Testing, Improvement and Assurance Slide 35
  • 36. Our Story Platform implements the Business Story Method Maelscrum for Agile Business Story Manager for Structured Intelligent Testing, Improvement and Assurance Slide 36
  • 37. Want to evaluate Business Story Manager or Maelscrum? Visit… maelscrum.com businessstorymanager.com Thanks once again Intelligent Testing, Improvement and Assurance Slide 37
  • 38. Rethinking the Role of Testers in Agile and Structured Projects Paul Gerrard paul@gerrardconsulting.com Twitter: @paul_gerrard Web: gerrardconsulting.com Intelligent Testing, Improvement and Assurance Slide 38