David Cho reference letter
- 1. January 05, 2016 To Whom It May Concern: I, Rajal Joshi, Manager, Sales and Scheduling at the Young Drivers of Canada National Customer Service Centre, am writing this letter as a reference for Mr. David Cho. David worked with Young Drivers for 6 months in 2015. He was responsible for dealing with customers over the phone, responding to their queries and making sales. He also would make outbound calls responding to online queries posted by potential customers. He successfully performed all his responsibilities while maintaining a courteous and enthusiastic manner. As a salesperson, David had a competitive spirit, but never stooped to "low blows" to get a client. He came up with many ideas to improve sales and get better customer retention. During his employment with us, David received recognition for his outstanding performance in an email campaign. For this campaign he emailed over 1500 customers in a period of less than a month to upsell them on our services. Customers responded well to his efforts and he got many additional sales through this campaign. If you wish to know anything else or need any other information, feel free to contact me. Thanking you, Yours sincerely, Rajal --- Rajal Joshi Manager, Sales and Scheduling National Customer Service Centre Young Drivers of Canada Tel: 416-322-7000 Email: rajal@ydcsc.com