Perrysburg Rotary February 11, 2011
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This document discusses the four main generations currently in today's workforce: the Silent Generation, Baby Boomers, Generation X, and Millennials. Each generation grew up during different eras and were shaped by significant events of their time. As a result, they have differing values, work ethics, and views of the world. Managing a multigenerational workforce can be challenging due to these generational differences, but research also shows that age alone does not determine job performance. Understanding each generation can help organizations better engage and retain all age groups.
Perrysburg Rotary February 11, 2011
- 1. Generation u
- 2. multigenerational WORKFORCE
- 3. “Workers walk the same halls, but are separate generational societies.” Randstad 2008 World of Work Survey
- 4. One out of four human resource professionals report witnessing intergenerational conflicts among workers. Source: Society for Human Resource Management
- 5. When you were born determines the momentous events, social trends, economic conditions, and cultural norms you experience as a young person.
- 6. 12 years old
- 7. 1950: ‣Cold War heats up when United States convicts communist spy Alger Hiss of perjury ‣Truman orders development of hydrogen bomb ‣United States enters Korean War ‣FCC licenses first color television broadcasts ‣“Great Appalachian Storm” ravages 22 northeastern states, killing 323 people ‣Peanuts debuts in seven newspapers
- 8. 1963 • George Wallace becomes governor of Alabama • Betty Friedan publishes The Feminine Mystique, launching the Women’s Movement • The Beatles release their first album, Please Please Me • U.S. Postal Service introduces ZIP Codes • Coke unveils TaB, the first diet cola • Martin Luther King delivers “I Have a Dream” speech • President John F. Kennedy is assassinated
- 9. 1972 ✓ President Nixon visits China for eight days ✓ Nixon re-elected as the Watergate Scandal breaks ✓ U.S. ground troops leave Vietnam ✓ Atari kicks off video game craze with launch of Pong ✓ Apollo 17 is last manned mission to the moon ✓ Wallace is shot ✓ The Boston Marathon allows women to officially compete
- 10. • 1987 Dow Jones closes above 2,000 for first time • DJ drops 22.6 percent on “Black Monday” (remains largest one-day decline) • Second “Unabomber” bomb explodes • “Baby Jessica” rescued after falling into a well • Prozac approved • Tower Commission blames President Reagan for Iran- Contra affair • World population reaches 5 billion
- 11. 2001 • September 11 attacks • George W. Bush becomes president • First self-contained artificial human heart implanted • U.S. Patriot Act becomes law • Enron files bankruptcy • Timothy McVeigh is executed for Oklahoma City bombing
- 12. MILESTONE THE 21ST CENTURY marks the first time in history that members of four separate generations make up the U.S. workforce
- 13. The age gap between F A the oldest and youngest workers in America is C T wider than ever—and likely to continue growing.
- 14. Four Generations at Work Silent Generation 1925 - 1945 Baby Boomers 1946 - 1964 Generation X 1965 - 1980 Generation Y 1981 - 2000
- 15. TIME MAGAZINE 1951: SILENT “GRAVE AND FATALISTIC”
- 16. Having grown up in the wake of World War II, many people in this generation refrained from voicing unpopular beliefs for fear of being considered subversive.
- 17. job security Unlike their parents who might have dreamed of traveling the world or amassing corporate empires, the Silent Generation had simpler aspirations.
- 18. Midlife Crisis In the late 1970s, companies responded to an economic recession and high inflation by laying off workers in droves.
- 19. Difference of Opinion How SG describes itself How others describe SG Ethical Excessively conforming Competent Incompetent Strong work ethic Risk-adverse Respectful of coworkers Resistant to change Accepting of responsibility Intellectually diminished Eager to share knowledge Too old to get the job done
- 20. Two-thirds of Generation Yers say they have little or no weekly interaction with members of the Silent Generation at work. Source: Randstad, 2008 World of Work Survey
- 21. Whether because they are leading longer, healthier lives or lacking the financial resources necessary to stop working, many older workers are putting off retirement.
- 22. In the ten-year period ending 2007, the number of workers age sixty-five and over increased by 101 percent. Perhaps more surprising is that employment among people age seventy-five and over jumped 172 percent during the same period. Source: Bureau of Labor Statistics
- 23. “Can they still be productive?” Frequent Question
- 24. Research shows that there is no correlation between age and how well employees perform their primary tasks. Source: Ng, T. W. H., & Feldman, D. C. (2008). The relationship of age to ten dimensions of job performance. Journal of Applied Psychology, 93(2), 392-423.
- 25. Engage in tardiness Older workers are or absenteeism less likely to... Display workplace aggression Use drugs or alcohol at work Refrain from helping co-workers Complain (Ng & Feldman, 2008)
- 26. In an American society that increasingly appreciates cultural diversity, the Silent Generation seems highly intolerant.
- 27. Intentionally or not, members of this generation continue to use demeaning and bigoted language, employ gender and racial double standards, and show deference to white males.
- 28. The largest generation, BABY BOOMERS make up 50 percent of the U.S. workforce.
- 29. 80 MILLION
- 30. From crowded elementary schools to depleted retirement funds, the Baby Boomer generation’s size has burdened institutional infrastructures for decades.
- 31. Unlike their “silent” parents, Baby Boomers were not afraid to challenge cultural norms.
- 32. Whereas the Silent Generation fought a war abroad to protect freedom, Baby Boomers waged war at home against the people and policies that limited that freedom.
- 33. “Change Agents” Civil Rights bills passed U.S. involvement in Vietnam War ended Legislation enacted barring discrimination on the basis of race, gender, religion, national origin, sexual preference, physical ability, and age Movements to stop polluting the earth and to start conserving it instead Employee-focused policies, procedures, and regulations prevalent in most business organizations today
- 34. These former crusaders went to work, putting in long hours and chasing salaries that would allow them to improve on their parents’ lot.
- 35. “workaholics”
- 36. In the twenty years following the Boomers’ entrance in the workforce, the annualamount of time Americans spent at work increased an average of one full month.
- 37. At a point in life when boomers are looking for greater balance, work is becoming exceedingly rigorous.
- 38. Employees face demands to work longer hours, learn new technology, absorb the duties of laid-off coworkers, and meet increasingly unrealistic goals.
- 39. “The Sandwich Generation” Boomers who care for older children as well as aging parents.
- 40. Boomers may have traded marching on Washington for walking for a cure, but they’re still looking for ways to make a difference.
- 41. retention MATTERS MORE THAN EVER
- 43. Wanted Generation Xers were born into a culture in which birth control and abortion became prevalent —and children were seen as avoidable or disposable.
- 44. Gen Xers inherited their Boomer parents’ social rubble (i.e., no-fault divorce, staggering debt, anti-American sentiment abroad, etc.)
- 45. Attributes: skeptical; fiercely independent; technically competent; comfortable with diversity, change, and competition
- 46. Whereas Boomers questioned authority, Gen Xers disrespect it outright.
- 47. “Whatever!” Xers consider truth to be relevant–and cutting to the chase a good approach to getting things done. Those philosophies might conflict with professional and ethical codes of conduct.
- 48. The most ignored children of any generation.
- 49. HOME ALON e Whereas the Industrial Revolution drew fathers outside the home to work, Gen Xers probably grew up in households in which both parents held jobs.
- 50. EXGENERATION 40 percent of Gen Xers grew up in broken homes
- 52. 56 percent of Gen Xers are married, and 49 percent have children at home. In other words, the “me generation” is entrenched in the American Dream. Source: Randstad, 2008 World of Work Survey
- 54. Technology is both a blessing and a curse–employers expect Xers to work anywhere and anytime, because they can.
- 55. employment at will
- 56. Gen Xers realize that there is no such thing as job security. So they seek career security instead.
- 57. The average Gen Xer changes jobs every eighteen months. Source: Appelbaum, S. H., Serena, M., & Shapiro, B. T. (2004) Generation X and the boomers: Organizational myths and literary realities. Management Research News, 27(11/12), 1-28.
- 59. the e word
- 60. 85 Percent of HR executives who feel that millennials have a stronger sense of entitlement than older workers do. -CareerBuilder.com
- 61. Sheltered Other words used to describe Spoiled Gen Yers Impatient Disrespectful Blunt Diverse Thin-skinned Wanted
- 62. Wired
- 63. Most watched over, ever
- 64. Sol√ e f∅r why In 1968, 18 percent of American college freshman had achieved an A average in high school. By 2004, that figure was 48 percent. During that same period, SAT scores decreased. SOURCE: Twenge, J. M. (2006). Generation me: Why today’s young Americans are more confident, assertive, entitled—and more miserable than ever before. New York: Free Press.
- 66. “ independent spellers ”
- 67. Self-Esteem First. Learning Second.
- 69. In a 2008 survey conducted by the Josephson Institute, 64 percent of high school students said they cheated on a test in the past year, and 38 percent said they cheated more than once.* *However, 26 percent confessed to lying on the survey.
- 70. Bred for Success Highly educated; pressured to achieve
- 71. “Generation Y has been called the least stable generational group and the most willing to job-hop.” Randstad, 2008 World of Work Survey, p. 27
- 72. The Netter Paradox “The money’s good. But won’t you just downsize me, too?”
- 73. Ron Alsop, The Trophy Kids Grow Up “It may seem obvious that employees should show up on time, limit lunchtime to an hour, and turn off cellphones during meetings. But those basics aren’t necessarily apparent to many millennials.”
- 74. thx for the iview! i wud to work 4 u!! :)
- 75. only 20 percent of millennials describe their generational cohorts as having a strong work ethic Source: Randstad
- 76. reality: “The transfer of knowledge between retiring generations of veteran workers and newer entrants to the workforce is unlikely.” Randstad
- 77. keep in mind…
- 78. One thing that hasn’t changed: Silent Generation workers continue to value long-term job security
- 79. Boomers Crave Relevance Baby Boomers rightfully consider themselves highly knowledgeable about how their workplaces function; although they’re willing to share that knowledge, their younger co-workers (and bosses!) seem uninterested in listening or learning.
- 80. Recession Weary Some Gen Xers are experiencing their third economic recession since launching their careers. They are likely to feel “stuck” in their jobs—and be hesitant to ask for anything more. Leaders could easily misread a Gen Xer’s silence as job satisfaction.
- 81. Give it to ‘em straight Gen Yers want straight talk (no jargon!), ongoing feedback, encouragement, and recognition.
- 82. When selecting employers, job candidates from all generations are focusing less on the financial rewards and more on the values rewards.
- 83. IMAGINE: 12 years old in 2010?
- 84. Generation u