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Last updated on Feb 19, 2025
  1. All
  2. Soft Skills
  3. Leadership Development

Your team is divided over a new change initiative. How will you resolve the conflict?

When your team is divided over a new change initiative, it's crucial to address the conflict swiftly and thoughtfully. Here's how you can bring everyone together:

  • Facilitate open dialogue: Encourage team members to express their concerns and suggestions in a safe environment.

  • Identify common goals: Focus on shared objectives to unify the team and create a sense of collective purpose.

  • Offer support and resources: Provide training or resources that can help ease the transition and address specific concerns.

What strategies have been effective for you in managing team conflicts? Share your thoughts.

Leadership Development Leadership Development

Leadership Development

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Last updated on Feb 19, 2025
  1. All
  2. Soft Skills
  3. Leadership Development

Your team is divided over a new change initiative. How will you resolve the conflict?

When your team is divided over a new change initiative, it's crucial to address the conflict swiftly and thoughtfully. Here's how you can bring everyone together:

  • Facilitate open dialogue: Encourage team members to express their concerns and suggestions in a safe environment.

  • Identify common goals: Focus on shared objectives to unify the team and create a sense of collective purpose.

  • Offer support and resources: Provide training or resources that can help ease the transition and address specific concerns.

What strategies have been effective for you in managing team conflicts? Share your thoughts.

Add your perspective
Help others by sharing more (125 characters min.)
92 answers
  • Contributor profile photo
    Contributor profile photo
    John Losey

    Transforming Individual and Organizational Performance

    • Report contribution

    Don't resolve it, manage it. If the conflict isn't personal, use the energy from the conflict to generate better ideas and implementation. Task conflict can improve the change as long as it's managed/facilitated well.

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    14
  • Contributor profile photo
    Contributor profile photo
    Luis A. Torres

    Team Alignment | Talent Strategy | Leadership Effectiveness | Change Agent

    • Report contribution

    Ownership and commitment is built through involvement. To align a divided team over a new change initiative, start with open communication. Address concerns and listen to all perspectives. Clearly articulate the vision and benefits of the change to gain early adopters. Encourage involvement by assigning roles that empower team members and utilize their strengths. Foster an inclusive environment where feedback is valued, and adapt the strategy if needed based on constructive input. Lead by example, demonstrating commitment and enthusiasm for the change. Recognize and celebrate small wins to boost morale and reinforce positive progress. Maintain transparency throughout the process, keeping the team informed of updates and achievements.

    Like
    11
  • Contributor profile photo
    Contributor profile photo
    Gursimran Singh Oberoi

    Founder & MD l Institute of Professional Banking | On a Mission to Create 1 Lakh Bankers by 2030 | 10,000+ Graduates Trained & Placed | NSDC Authorised Training Partner l Building India’s Next-Gen Banking Leaders

    • Report contribution

    I organize a workshop where each member presents their views and potential impacts of the change. This not only helps surface hidden concerns but also allows the team to explore these issues collectively. To move forward, we then map out how the change aligns with our overarching goals, reinforcing our shared mission. I also ensure that additional support, such as training sessions or access to new tools, is readily available to help everyone adjust smoothly.

    Like
    5
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    Contributor profile photo
    Naman Chopra, CSCP

    Certified Lean 6Sigma Black Belt | $20Mn. Cost Savings | Transforming Value Chains Globally | Driving Operational Excellence | Global Supply Chain Specialist | Strategic Problem Solver | Continuous Improvement Advocate

    • Report contribution

    First, I'd facilitate open communication, ensuring everyone feels heard. Then, I'd identify the core concerns and find common ground. If data supports the change, I'd present it clearly. If not, I'd be open to adjustments. I'd encourage collaborative problem-solving, focusing on the initiative's goals. Finally, if needed, I'd mediate, ensuring a fair decision that prioritizes team cohesion and project success.

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    5
  • Contributor profile photo
    Contributor profile photo
    Thiva Kesavan

    General Manager

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    Support and coach team by :- *Acknowledge needs of the team *Emphasise the value,vision, mission *Praise teams effort and appraise the conflict with a win win of common ground *Ensure everyone are free to speak without FEAR *Acknowledge stake holder leadership and trust *Set parameters to promote open communication, feedback , critics focus on transparency guided by myself *360 feedback approach on matter of disagreement, obtain cross team input *Clearly define the agreed outcome or the possibilities *Ensure inclusivity, praise the wins all members, obtain unified acknowledgment when eliminating misconception , negativity *Celebrate outcome of common collaboration and team efforts aligned to Value , Vision and Mission

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    5
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    Contributor profile photo
    Sudhir Singh

    Chief People & Culture Officer | Board Member | Strategic Advisor | Executive Coach | Championing Mental Health | AI Strategist | 3X Founder | Pickleball Rookie

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    To successfully implement change, it’s essential to address the core concerns that drive resistance. I use a structured approach built around three key questions: • WIII – Why is it important? Aligning the change with the organization’s goals and values helps create a shared understanding of its necessity. • WIIFM – What’s in it for me? People embrace change when they see personal or professional benefits. Addressing these motivations fosters engagement. • WIIDH – What if it doesn’t happen? Highlighting the risks of inaction clarifies the urgency and impact, making the case for change more compelling. By guiding the team through these questions, I uncover the root of the conflict, and address concerns constructively.

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    4
  • Contributor profile photo
    Contributor profile photo
    Dan Spitale

    Revenue & Commercial Leader | Enabling Teams to Win, Organizations to Scale, Cultures to Thrive

    • Report contribution

    *Acknowledge Concerns and Create a Safe Space for Dialogue *Clarify the Purpose and Vision *Identify Common Ground *Address Misconceptions and Provide Transparency *Involve Key Stakeholders in the Process *Communicate Small Wins and Progress *Adapt Based on feedback By leading with authenticity, clarity, and inclusivity, you can transform resistance into commitment.

    Like
    4
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    Contributor profile photo
    Sourabh Gour

    Follow me to learn how you can leverage AI to be more productive | Ex-@Neurolov.ai | HFT, Financial Markets, Digital Marketing | Engineering and Technology | Psychology | Sustainability | Business and Startups

    • Report contribution

    To resolve the conflict regarding the new change initiative, I would first facilitate an open discussion where team members can express their concerns and perspectives. This encourages active listening and understanding. Next, I would seek common ground by identifying shared goals and values. Together, we can explore compromises and alternative solutions that incorporate diverse viewpoints. Finally, I would promote a collaborative approach to implement the change, ensuring everyone feels heard and invested in the outcome.

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    3
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