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Last updated on Mar 15, 2025
  1. All
  2. HR Management
  3. Human Resources (HR)

Conflicting views on employee performance reviews are causing tension. How do you handle the disputes?

Conflicting views on employee performance reviews can create workplace tension, but there are ways to address these disputes effectively.

Conflicting opinions on employee performance reviews can strain workplace relationships and productivity. To handle these disagreements, consider the following strategies:

  • Facilitate open dialogue: Encourage honest conversations where all parties can express their views and concerns.

  • Standardize the review process: Implement consistent criteria and procedures to ensure fairness and transparency.

  • Provide mediation options: Offer third-party mediation to resolve conflicts and maintain a positive work environment.

How do you handle disputes over performance reviews? Share your thoughts.

Human Resources Human Resources

Human Resources

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Last updated on Mar 15, 2025
  1. All
  2. HR Management
  3. Human Resources (HR)

Conflicting views on employee performance reviews are causing tension. How do you handle the disputes?

Conflicting views on employee performance reviews can create workplace tension, but there are ways to address these disputes effectively.

Conflicting opinions on employee performance reviews can strain workplace relationships and productivity. To handle these disagreements, consider the following strategies:

  • Facilitate open dialogue: Encourage honest conversations where all parties can express their views and concerns.

  • Standardize the review process: Implement consistent criteria and procedures to ensure fairness and transparency.

  • Provide mediation options: Offer third-party mediation to resolve conflicts and maintain a positive work environment.

How do you handle disputes over performance reviews? Share your thoughts.

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Help others by sharing more (125 characters min.)
92 answers
  • Contributor profile photo
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    Reem Salibi

    HR Professional | Talent Acquisition | Houston, TX

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    As someone still growing in my HR career, I would handle disputes over performance reviews by focusing on open communication and fairness. I would first listen to both sides to understand their concerns and make sure everyone feels heard. Then, I would refer to the company’s performance guidelines to ensure consistency and objectivity in the review process. If the disagreement continues, I wouldn’t hesitate to seek guidance from a more experienced HR colleague or manager to help mediate and find a fair resolution. My goal would be to keep the conversation professional and constructive while ensuring employees feel valued and treated fairly.

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    19
  • Contributor profile photo
    Contributor profile photo
    Esther Dumbiri ACIPM, HRPL

    Reduce Overhead Costs with Global Talent Sourcing ● Expert in Remote Recruitment ● Leadership Coach & Talent Manager ● Grooming Job Seekers into Industry Leaders ● Enhancing Employee Performance

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    The real issue here is that many see performance reviews as judgment days rather than growth moments. Instead of fighting over the right approach, why not shift the focus? What if reviews were less about rating employees and more about coaching them? Think strategy session over scorecard. When both leaders and employees feel heard, feedback becomes fuel, not friction. Maybe the tension isn’t about how we review—but why. Are we measuring what truly matters?

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    12
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    Shireen Khan

    HR Team Management|| Event-Based Networking & Vendor Outreach||Recruitment Strategy & Leadership||Vendor Management||Client Relationship Management||HR Operations & Compliance||Partner/Vendor Expansion||

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    To resolve disputes in performance reviews, establish clear evaluation criteria with objective, KPI-driven metrics aligned with company goals to minimize bias. Encourage open dialogue by facilitating discussions between managers and employees, ensuring a fair resolution through constructive feedback and HR mediation. Additionally, use multiple feedback sources like 360-degree reviews to provide a holistic and balanced assessment, reducing subjectivity and conflicts.

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    9
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    Aditi Gupta

    HR Professional | Talent Acquisition | Training & development | Employee engagement & relations | Vendor management | HR Operations | Industrial Relations

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    Clarify Expectations – Ensure performance criteria are well-defined and transparent. Encourage Open Dialogue – Listen to all perspectives and address concerns fairly. Use Data & Evidence – Base reviews on measurable performance, not opinions. Find Common Ground – Focus on solutions like improvement plans or training. Involve a Mediator if Needed – HR or a neutral party can help resolve disputes.

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    6
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    Traci McKinney, MBA

    Employment Specialist | Goodwill Industries of Michiana | Solution-Oriented Servant Leader

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    I believe that conflicting views on employee performance reviews are symptoms of a deeper issue. Productive and equitable performance evaluations that work toward retention and growth of employees are products of well-developed managers. Performance reviews require ongoing dialogue between employees and managers that are open, respectful exchanges of relevant feedback offered by both parties.

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    4
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    Rony Matta

    HR professional | L&D | Talent Development | Workforce Planning | Soft & Technical Skills Training | Diverse Industries: Oil & Gas, Aviation, Hospitality and Customer Service | MSc Project Management - UK

    • Report contribution

    Handling performance review disputes requires fairness, transparency, and open communication. Clear evaluation criteria and measurable KPIs help minimize bias, while ongoing dialogue ensures feedback is seen as a growth opportunity rather than a judgment. Managers should provide specific, data-driven feedback well in advance, allowing employees time to improve. When conflicts arise, a professional and constructive discussion should take place, with HR involvement if necessary. By focusing on solutions, fostering trust, and aligning evaluations with business goals, performance reviews can drive development rather than tension.

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    4
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    Puspanjali Priyadarsini

    Hiring Tech Talents for CAPGEMINI | Talent Acquisition Leader Of The Year’25 | Linkedin Top HR Voice’24🥇| Top Icons Of India’24(BusinessTalkz)| Ex-Amazon | Talent Acquisition & HR Professional

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    Acknowledge differing views and facilitate open dialogue. Align on objectives—fairness, growth, and business goals. Use data to support decisions and ensure transparency. If needed, involve a neutral third party. Focus on solutions, not blame, to foster a culture of trust and collaboration.

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    3
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    Samira perzada

    freelance ..ambassador of UoPeople

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    *The best approach during conflicts on employee performance is:* - *Talk openly:* Have a calm and constructive discussion. - *Use clear facts:* Base reviews on specific, clear criteria. - *Focus on improvement:* Provide feedback aimed at growth. - *Listen carefully:* Hear everyone's perspective. - *Check regularly:* Offer feedback throughout the year.

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    3
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    Siddhi Soni

    🧑💻 Hiring for : BDE & Social Media Intern |📍 On-site – Indore | 📩 siddhi.soni@ment.tech

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    To resolve disputes over performance reviews effectively: 1. Acknowledge Concerns Neutrally – Listen to both employees and managers without taking sides. Ensure all perspectives are heard. 2. Clarify Expectations – Align everyone on evaluation criteria, ensuring transparency in performance metrics and feedback methods. 3. Use Data & Examples – Support feedback with concrete data, specific examples, and measurable outcomes to minimize subjectivity. 4. Encourage Open Dialogue – Facilitate a constructive discussion where both parties can express concerns and find common ground.

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