SlideShare una empresa de Scribd logo
Roles en Social Media
CM (Community
Manager) & SM
(Strategist Manager)
Brief
Análisis de la empresa y
la competencia
FODA
Objetivos
Venta Directa
Posicionamiento
Venta específica
Mejor Reputación
Conseguir Seguidores
Crear Love Mark
¿Qué medios utilizar?
Web, Redes, Mail, otros.
Planificación de creación de
contenidos
Foto, Video, Diseño
Manual de Crisis
Moderación, Resolución de
contingencias
Medición y Reporting
KPI´s

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Copia de 03 - Diplo CM - Roles en Social Media.pptx

Notas del editor

  • #3: Brief: concepto. Puntos clave a incluir. Los alumnos empiezan a desarrollar en clase de empresa real o ficticia. Propia o de Terceros.